How to solve a horrible customer buying experience

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A solution to a horrible customer, remote buying experience posted on LinkedIn (link to post). First a recap of the customer experience… Potential customer likes your products. Wow! Low/no SG&A cost to capture this one!! Horrible customer experience on your...

Invigilate or Examine?

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Invigilate or Examine?  For recruiters and hiring managers, proctoring is a real challenge nowadays. It is the effort of invigilating and then examining a candidate’s veracity. First however you “test them” on their skills, talents, and experience how do you...

BIAS in the hiring process

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Hire fresh blood, experience, talent, or wisdom?  When it comes to finding the right people to work in your business do you look for fresh blood, specific experience, a particular talent, or wisdom? If you run a company or are the HR professional who finds new people...

Oh no! My digital twin! It replaced me!

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Not so fast. But s/he who hesitates will be lost. (Especially when it comes to businesses.) Your digital twin may not replace you, but it wants you to understand him/her. Speaking of the term digital twin, just when IT TLAs (technology three-letter-acronyms) reached a...

Talent Shortage?

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What Talent Shortage? The “Talent Shortage” is a symptom. If you consider it a problem here is TIMIT’s Solutions Roadmap to solve it for you. Access to specific talent or local talent scarcity You are challenged to find the specific talent you need...

Business process efficiency and value creation

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While ice-fishing with our Husky Bella I noticed a man using a very different process to check the bait on his tip-ups. TIMIT works with its customers to help them make their business more efficient by streamlining process steps and leveraging technology. This speeds...