Inflation Cookbook

Inflation Eats Cash! Cash is the main ingredient in the Inflation Cookbook. For every recipe! So as you take time to enjoy time with family and friends throughout the holiday season, give some thought to planning to be ready for 2023. Inflation will be with us for a...

EQ-driven outcomes

EQ-driven outcomes not only are better for business but better for everyone. The topic of Emotional Intelligence (EQ) since Daniel Goleman published EMOTIONAL INTELLIGENCE in 1995 has become front and center in today’s society, globally. Hala Taha...

Systematic breakdown in CX

Has there been a systematic breakdown in CX? We want your money but none of us wants to talk with you. Finally, business leaders have figured out that conventional dialogue between humans is horribly inefficient and so unnecessary. And the days of talking with a...

Middle of the Pack

I heard an insightful concept today about the safety of being “in the middle of the pack”. A person said that now that they have a “big girl/boy job” they found they are being measured every day against their peers. The company racks and stacks everyone’s performance...

Quiet Quitting

I just read an insightful LinkedIn post shared by Amit Nagpal on “quiet quitting”. Having worked for GE and a couple of India-based companies I lived the long work hours, and excessive travel schedules. For example, the tagline for one of the Indian companies I worked...

People-Process-Technology

What is more important, People, Process, or Technology? If I had been given a Buffalo Nickel every time I heard, or I myself stated, something about People-Process-Technology I would never need to split another log for our fireplace! And yet here is another...