Systematic breakdown in CX

Has there been a systematic breakdown in CX? We want your money but none of us wants to talk with you. Finally, business leaders have figured out that conventional dialogue between humans is horribly inefficient and so unnecessary. And the days of talking with a...

Quiet Quitting

I just read an insightful LinkedIn post shared by Amit Nagpal on “quiet quitting”. Having worked for GE and a couple of India-based companies I lived the long work hours, and excessive travel schedules. For example, the tagline for one of the Indian companies I worked...

Invigilate or Examine?

Invigilate or Examine?  For recruiters and hiring managers, proctoring is a real challenge nowadays. It is the effort of invigilating and then examining a candidate’s veracity. First however you “test them” on their skills, talents, and experience how do you...

BIAS in the hiring process

Hire fresh blood, experience, talent, or wisdom?  When it comes to finding the right people to work in your business do you look for fresh blood, specific experience, a particular talent, or wisdom? If you run a company or are the HR professional who finds new people...

Talent Shortage?

What Talent Shortage? The “Talent Shortage” is a symptom. If you consider it a problem here is TIMIT’s Solutions Roadmap to solve it for you. Access to specific talent or local talent scarcity You are challenged to find the specific talent you need...

High-Performing Teams

Running a great business takes great PPT. And even though I have worked in IT my entire career I know the order of importance is People, then Process, then Technology. People working together as a high-performing team is what brings IT all together in an effective...