Find the “AI” in better

“Done right, machines could help us learn to be better humans.” (If you haven’t read Linda Rodriguez McRobbie’s article on AI it’s worth a read – https://www.strategy-business.com/blog/How-Artificial-Intelligence-Can-Make-Us-Better-at-Being-Human) Let’s try to...

Bubble Capacity?

“Bubble Capacity” has nothing to do with blowing through a soap dipped circular wand. It refers to capacity (in this case IT people) needed to handle spikes in demand. Creating this capacity effectively and efficiently will help your business be more agile and cost...

Partner versus Vendor relationship

Does your business have a partner or vendor relationship with your IT Service provider? Let me provide my opinion why it matters and what it can mean for your business. It is based on my experience as a customer of numerous IT Service providers and my experience...

Business Outcomes beyond just “IT”

Just as businesses focus on outcomes such as: • Increasing Revenue • Accelerating Customer Acquisition • Improving Operational Efficiency • Developing Effective Strategies, and • Executing Well on those strategies when you engage with a service partner you expect them...

Business Transformation

I read an article today by Jason Bloomberg (you can read it here for yourself) that resonated with my many years in “IT”. Let me first give my opinion on “IT” as part of the business. I agree with Jason that CIOs want “a seat at the business table”. I have witnessed...

Is fishing like IT?

Last weekend my daughter Meg and I went Big Cat fishing for our first time. Aboard Blue Cat Guide Service with captain Bob at the helm we powered along the Mississippi. Bob taught us some new tricks “bumping” the bottom for Big Cats. I couldn’t help but think how...