Build versus Buy?

The age-old decision between build it or buy it has been the source of great due diligence and resulted in numerous models that argue one or the other. Similar is the decision to hire or contract for talent. My earlier blog on “Bubble Capacity” supports the argument...

Find the “AI” in better

“Done right, machines could help us learn to be better humans.” (If you haven’t read Linda Rodriguez McRobbie’s article on AI it’s worth a read – https://www.strategy-business.com/blog/How-Artificial-Intelligence-Can-Make-Us-Better-at-Being-Human) Let’s try to...

Bubble Capacity?

“Bubble Capacity” has nothing to do with blowing through a soap dipped circular wand. It refers to capacity (in this case IT people) needed to handle spikes in demand. Creating this capacity effectively and efficiently will help your business be more agile and cost...

Partner versus Vendor relationship

Does your business have a partner or vendor relationship with your IT Service provider? Let me provide my opinion why it matters and what it can mean for your business. It is based on my experience as a customer of numerous IT Service providers and my experience...

Business Outcomes beyond just “IT”

Just as businesses focus on outcomes such as: • Increasing Revenue • Accelerating Customer Acquisition • Improving Operational Efficiency • Developing Effective Strategies, and • Executing Well on those strategies when you engage with a service partner you expect them...