TIMIT SOLUTIONS

Blog

Back to Normal?

Back to Normal?

I read John Boudreau’s We’re Not Going Back to Normal article this morning. On one hand even the Change Acceleration Process I learned at GE was not designed to handle the velocity of what we are experiencing. On the other hand, maybe in all the darkness there is the...

read more
Working at home full time for the first time?

Working at home full time for the first time?

So now you're working from home full time for the first time? Dating myself, I remember being on the GE task force to define and implement “flexible work arrangements” so long ago maybe Netscape was coming alive as the first real consumer access to the new thing...

read more
Working remotely? Leverage our experience.

Working remotely? Leverage our experience.

Working remotely now? For many of you this may be new or now full time. You may be figuring it out even if by trial and error in some cases. One thing for sure, many of our work environments have changed without time to prepare. In our business we provide software...

read more
A seamless customer experience while working remotely

A seamless customer experience while working remotely

How could I possibly get business done without leaving my house? How can I work with my team remotely? Well if you have a laptop and a cell phone you’re halfway there. More importantly are you able to access customer information, continue projects with co-workers,...

read more
Getting things done Virtually

Getting things done Virtually

Although it may be difficult to get your haircut, or your car repaired without being present, there are some things your business can get done very efficiently utilizing remote services. You can… Work virtually with your colleagues, suppliers and customers, and Get IT...

read more
Leaving a legacy

Leaving a legacy

Of course everyone wants to create and leave a great legacy. Unless that means leaving behind the legacy IT environment you proudly built. At least two solid arguments are the line of defense of all great legacy IT environments. First, there is no payback to replace...

read more
Does What we say or How we say it matter most?

Does What we say or How we say it matter most?

Let me hone in on a specific area of communication so the topic is not too broad - Customer Service. In one sense it’s easier to reach new customers today since they are all tethered by mobile devices. On the other hand it’s harder to grasp their attention amid the...

read more
What makes a great leader?

What makes a great leader?

Leadership is one of those topics that has been around since the earth cooled, and still has either too many definitions or not one that we can all agree on. I had the opportunity to listen live to a diverse and intelligent discussion that spanned the gamut of new...

read more
Accelerate Your Business – Change Acceleration

Accelerate Your Business – Change Acceleration

This final video segment is on Change Acceleration. Technology has changed the way business gets done and so it's essential your business behaves in the way customers choose to do business with you. No one likes Change, and John Kotter articulates the reasons well in...

read more
Finding the Right CRM

Finding the Right CRM

Customer Relationship Management apps have been catalyzed by AI and ubiquitous data access. The key is to find the right one. In my recent video I claimed that until recently CRM had been an unsuccessful attempt to do what Harvey Mackay was able to so eloquently do...

read more

TIMIT Solutions

Greater Albany & NY
(518) 480-7164

Greater Boston & MA
(617) 286-6324

E-MAIL

[email protected]